Effective 4 November 2026

Terms of Service

These terms govern your use of the onBehalf website and permissioning service. By using them you agree to these terms. If you do not agree, do not use the service.

1. What onBehalf is

onBehalf is a permission layer. It lets a person decide whether an AI agent may act for them in relation to a company account, for a defined scope and a defined period. onBehalf records that decision and tells the company whether the authority exists.

onBehalf is not the company. We do not hold your account, we cannot change it ourselves, and we do not act as your agent or as the agent's agent.

2. Who may use it

You must be at least 18 and legally able to give the permissions you give. If you give a permission on behalf of an organisation, you confirm you are authorised to do so.

3. Detection is not authentication

We may observe that a visitor appears to be an AI agent. That observation is a signal about behaviour. It is not proof of who the agent is, not a claim by its provider, not a verification of identity, and not a grant of any permission.

4. Consent and authorization are separate

• Consent is your permission for a request to become a live piece of work.
• Authorization is the level of access the work needs. It is decided per request, and it is requested only when the work actually needs it — not in advance.

Neither is implied by the other. Consent to start work does not grant access to account data, and a previous authorization does not renew a lapsed consent.

5. Your responsibilities

• Give permissions only for accounts you control.
• Keep control of your email inbox and mobile number. A code or link is only as safe as the inbox and phone that receive it.
• Do not share a one-time code, a permission link, or a passkey with anyone — including with an agent that asks for it.
• Do not use the service to deceive, to impersonate, or to obtain access you are not entitled to.

6. AI agents and their providers

An agent's identity is, by default, a claim. Unless we say otherwise in a specific integration, we have not verified that the agent is operated by the provider it names. You should treat any request accordingly.

7. SMS messaging

Verification codes are sent only to numbers that opted in on our SMS opt-in page or that a company holds for you and you have confirmed. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive SMS is not a condition of any purchase.

8. Availability and changes

The service is provided as-is. We may change, suspend or withdraw features. We do not warrant uninterrupted availability, and we do not warrant that any particular request will succeed — the company whose account is involved decides that, not us.

9. Limitation of liability

To the extent permitted by law, onBehalf is not liable for indirect, incidental, special or consequential loss, or for lost profits, data or goodwill, arising from your use of the service. Nothing in these terms limits liability that cannot lawfully be limited.

10. Ending your use

You may withdraw any permission at any time, and may ask us to close your record. We may suspend access if we reasonably believe it is being used to cause harm or to obtain access unlawfully.

11. Governing law

These terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law rules.

12. Contact

onBehalf, 238 Lafayette Ave, Brooklyn, NY 11238, United States. support@onbehalf.online.

This is a demonstration environment operating on synthetic account data. No real telecom account is read or changed through this deployment.